Certified Datacenter Facilities Operations Manager – CDFOM® (exam incl.) – English Course (partnercourse) Save as favorite Share this page Print Deze Partnercursus cursus hebben we niet meer in ons assortiment maar nog wel andere cursussen, bijvoorbeeld: De cursus Certified Data Center Facilities Operations Manager – CDFOM e-learning (EN) (with Exam Anywhere voucher) De cursus Certified Data Center Facilities Operations Manager – CDFOM® (incl. examen) De cursus Certified Data Center Facilities Operations Manager – CDFOM® (incl. examen) – Hercertificering De cursus Recertification CDFOM® – Self-study package (with exam voucher) (English) De cursus Vervolgcursussen De cursus Certified Data Center Professional – CDCP® (exam incl.) (English) Kunnen wij je helpen? Neem contact met mij op Ik neem zelf contact op Advise for non-Dutch speaking audience who master English: This training is also available in an online realtime (live!) interactive format, known as VILT, Virtual Instructor Led Training powered by the Cisco Webex Training Center platform. These VILT trainings are presented in the English language. The exam for the training is also online, known as EXIN Anywhere Exam. As such you don’t have to travel in order to follow these VILT based courses in the English language but can follow them instead right from your work or home, requiring a basic PC/laptop and high speed internet connection. General information about this course Managing the facilities of today’s hi-end and hi-availability datacenters is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today’s mission critical datacenters, especially since many of the datacenters are operating at, or near, their design limits and downtime is never an option. The way a data center is managed at the facilities layer makes all the difference. Even a datacenter designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes. The CDFOM course is a 3 day course which will enable participants to gain in-depth knowledge in managing data center operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and effcient and much more. Our Datacenter Certifications are worldwide accredited by EXIN. The training is conducted in collaboration with EPI Training. On the last day of the course the EXIN exam will take place. The exam costs are included in the course fee. Objectives Setup a datacenter facilities operations team Manage and motivate your facilities management team Setup SLA’s and manage them including liabilities, KPIs etc. Manage vendors and measure their performance Manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc. Manage safety & statutory requirements Effectively and efficiently manage datacentere operations Manage documents Set-up equipment life cycle including testing Define datacenter design limits and set-up and manage a proper capacity management plan Commission and de-commission equipment Go about IT cable management Manage the day-to-day data center operations Target audience The primary audience for this course is an IT, facilities or Datacenter Operations professional working in and around the data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data center operations. Requirements It is advisable for the participants to have some experience in data center operations although it is not required. Particularities The corresponding exam is taken at the end of the last course day. Do you prefer to do the exam on another day? This can be done. You can take an exam every day at the Vijfhart Examination Center. Please indicate which day you prefer when booking. Persoonlijk advies? Fabian Klostermann accountmanager T. 026 - 791 15 57 E. f.klostermann@vijfhart.nl Video Topics The datacenter Operations Team Vendor Management Maintenance Contracts Managing Safety & Statutory Requirements Service Level Agreement (SLA) Management Managing Physical Security Managing Daily datacenter Operations / Floor Management Walk Around Duties Capacity Management Cable Management datacenter Cleaning and Pest Control Best Practices for M&E Maintenance Regime datacenter Monitoring and Automation Managing Documentations/Archives Equipment Life-Cycle Management Mock Exam: Certi~!~ed datacenter Facilities Operations Manager View more subjectsView less subjects The datacenter Operations Team Criteria and attributes to leadership How to set-up up an e~!~fficient and e~!~ffective facility management operations team structure De~!~ning roles, responsibilities and skill metrics Key Performance Objectives (KPO) and appraisals Job rotation, reward, promotion and succession planning as strategies to grow and retain talent Training and assessments Shift management, scheduling and roster planning Vendor Management Vendor selection and qualifi~!~cation Managing risk and dealing with non-compliance, public liability, legal, escalation and complaint procedures Key considerations of a vendor agreement for services Performance measurement and reporting Maintenance Contracts Maintenance options Main considerations for maintenance agreements The practicality in deciding between comprehensive/non-comprehensive maintenance regimes Warranty pit falls Service reports alignments with maintenance agreements Managing Safety & Statutory Requirements Statutory and industry compliance/regulations Emergency response and safety policies and procedures PTW (Permit To Work) requirements and procedures General rules and regulations for the datacenter Ergonomic workspace SOP’s for power outage, ~!~re, bomb threat etc. Service Level Agreement (SLA) Management Defi~!~ning the datacenter design limitations De~!~fining measurement criteria and reporting Alignment of business SLA with vendor SLA Defi~!~ning chance management procedure for installation and de-installation of new equipment Reporting and escalation management Managing Physical Security Guidelines from standards; ANSI/TIA-942, ISO/IEC- 27001/02, SS507, ISO/IEC-24762 SOP (Standard Operating Procedures) in managing day to day security access control, such as; Entry/exit control and access management Permit-To-Work (PTW) and contractor work in progress Delivery of goods Customer access Etc. E~!~ffective patrols routing and how to ensure 24×7 vigilance Handling external threats; crisis/emergency situations Security incident management Managing Daily datacenter Operations / Floor Management ITSM/ITIL (IT service management) in the datacenter Shift hand-over requirements and procedures Asset and inventory management for hardware, software, spares, consumables, etc. Floor management procedures and duties such as rack space allocations, management of installers Walk Around Duties SOP of managing A&A /~!~t-out work-in-progress Pre-installation analysis for power, cooling, weight, EMF, fi~!~re protection and other in~!~uencing factors From truck to rack Handling of incoming equipment Inspection, unpacking and security procedures Staging procedure and requirements Equipment movement into the computer room Finishing up the installation De-installation/commissioning procedures Capacity Management Defi~!~ning the design limits of the datacenter Setting up thresholds, monitoring and reporting Business review and future capacity planning Technical solutions aiding capacity planning such as Computational Fluid Dynamics (CFD), capacity and confi~!~guration management solutions Cable Management Overview of ANSI/TIA-942, ANSI/TIA-606 requirements Cabling speci~!~cation & labelling based on ANSI/TIA-606 In-rack power and network cabling Labelling requirements Cabling/cable tray layout documentation datacenter Cleaning and Pest Control Types of pollution found in datacenters such as H2S, air-particulates etc. Common causes of pollution in the datacenter Standards, policies and techniques to reduce and cleanup dust, pests and other pollution and disturbances Best Practices for M&E Maintenance Regime Tiered maintenance considerations Preventive, Predictive, Condition and Reliability Centred (RCM) based maintenance Requirements of a comprehensive maintenance program including descriptions on what should be tested for which type of equipment such as generator, UPS etc. The importance and actions for predictive maintenance; thermo-scan, pumps vibration and alignment test, BMS failure and system back-up testing, generator load testing etc. Annual testing for main equipment like transformer, genset, HT gear, chiller, cooling tower etc Managing on-site /o~!~-sites spares and how to determine which spares to keep on-site Daily maintenance routines such as data logging, daily checks, daily measurements, reporting and analysis etc. datacenter Monitoring and Automation datacenter monitoring requirements Threshold setting and reporting requirements Notifi~!~cation and escalation requirements Automated 24hrs helpdesk ticketing systems Incident and customer complaint management & change management Performance measurement and monitoring requirements such as fuel and water consumption, PUE/DCiE etc Managing Documentations/Archives Document management standards Document management process requirements Minimum and desired design documentation set Operational management documents Equipment Life-Cycle Management Policies and procedures governing life cycle management Asset management including software and ~!~rmware Service situations Review, triggers and reporting Test life cycle Mock Exam: Certi~!~ed datacenter Facilities Operations Manager Schedule & Price Related courses De cursus Certified Data Center Facilities Operations Manager – CDFOM e-learning (EN) (with Exam Anywhere voucher) De cursus Certified Data Center Facilities Operations Manager – CDFOM® (incl. examen) De cursus Certified Data Center Facilities Operations Manager – CDFOM® (incl. examen) – Hercertificering De cursus Recertification CDFOM® – Self-study package (with exam voucher) (English) De cursus Vervolgcursussen De cursus Certified Data Center Professional – CDCP® (exam incl.) 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